Terms & Conditions
1. Acceptance of the Terms
By using our platform, you agree to be bound by these Terms and Conditions ("Agreement"). Please read them carefully before proceeding.
2. Eligibility Requirements
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our platform. You are responsible for ensuring that you comply with all applicable laws, regulations, and licensing requirements in your jurisdiction.
3. Minimum Age Requirements
Our minimum age requirement is 18 years old. If you are under this age, please do not attempt to create an account or use our services.
4. Geographic Restrictions
We may restrict access to certain areas of the platform or block users from specific countries or regions due to licensing restrictions, local laws, or other reasons.
5. Account Registration Rules
To register for an account, you must provide accurate and complete information, including your full name, email address, password, and date of birth. You are responsible for maintaining the accuracy and completeness of this information.
6. One-Account-Per-User Policy
Each user is limited to one (1) account per username/email address/IP address/device. We reserve the right to suspend or close accounts that we believe may be in breach of this policy.
7. Identity Verification and KYC
We may require users to provide additional information or documents for identity verification purposes, as part of our Know Your Customer ("KYC") requirements. You are responsible for providing accurate and complete information when requested.
8. Account Accuracy Obligations
You must ensure that your account is accurate and up-to-date at all times. If you need to update any information, please contact us immediately.
9. Account Security Responsibilities
You are responsible for maintaining the security of your account login credentials (e.g., password, username) and device(s) used to access our platform. We will not be liable for losses resulting from unauthorized use due to your failure to maintain adequate security measures.
10. Login Credentials and Password Protection
Choose a strong and unique password for each account you create. Do not share or disclose your login credentials with any other party. You are responsible for updating your password regularly, as needed.
11. Restricted Behaviour and Prohibited Activities
You agree to comply with our platform's rules and guidelines at all times. We may restrict access or block users who engage in the following:
12. Multi-Accounting and Fraud Prevention
We may suspend or close accounts that we believe may be associated with multi-accounting or fraudulent activities.
13. Bonus and Promotion Rules
Bonuses and promotions are subject to specific terms and conditions. Please review our bonus policies for details on wagering requirements, maximum cash-out limits, game restrictions, and other rules.
14. Wagering and Gameplay Conditions
Our games have built-in fairness mechanisms, such as random number generators (RNGs), to ensure fair outcomes. You are responsible for understanding the rules of each game before playing. We will not be liable for losses resulting from misunderstandings or misinterpretations of gameplay conditions.
15. Bonus Abuse Prevention
We reserve the right to modify or revoke bonuses and promotions at any time, without prior notice, if we suspect bonus abuse by a user.
16. Deposits and Withdrawals (Applicable Licensing or Regulatory Oversight)
We offer various payment methods for deposits and withdrawals. Please note that certain countries may have restrictions on our available withdrawal options due to licensing requirements or regulatory restrictions.
17. Verification Before Withdrawals
You must verify your account with the required documents before requesting a withdrawal from our platform. We will not be liable for losses resulting from delays in processing withdrawals caused by incomplete documentation.
18. Processing and Review Procedures
Withdrawal requests are processed according to our standard procedures, which may involve manual review of requested transactions. Please note that we do not guarantee processing or approval times and reserve the right to modify or reject withdrawal requests as needed.
19. Responsible Gambling Expectations
We expect all users to gamble responsibly. If you feel that your gaming habits have become problematic, please contact our support team for guidance on self-exclusion options.
20. Self-Exclusion and Account Restrictions
If you wish to temporarily or permanently exclude yourself from accessing the platform, please contact us with a request specifying the duration of your exclusion (temporary: up to 6 months; permanent). We will honor this request promptly upon receipt.
21. Game Fairness and RNG Systems
We use industry-standard RNGs for our games, ensuring fairness in outcomes. You can find more information about the game providers used on our platform by visiting their respective websites or contacting us directly.
22. Technical Interruptions or Voided Gameplay
In case of technical issues, we reserve the right to suspend or close affected accounts and void any related winnings until the issue is resolved.
23. Suspension or Closure of Accounts
We may suspend or close an account at our discretion if:
24. Intellectual Property and Platform Ownership
Our platform, its content, software, trade secrets, and intellectual property rights are owned by Fortunica Casino.
25. Limitation of Liability
We will not be liable under any circumstances for damages arising from use or inability to use our platform, including loss of profits, opportunity costs, indirect expenses, punitive damages, consequential losses, economic loss, etc. Our liability is limited according to applicable laws and regulations in your jurisdiction.
26. Modification of Terms
These Terms may change over time as necessary. We will notify you by email if any modifications affect material aspects of our platform. Your continued use of the platform after such changes become effective will indicate acceptance of revised terms.
27. Contact or Support Guidance
Please direct all inquiries, questions, or complaints to our support team via:
Email,Phone/WhatsApp,Support Chat.
We respond promptly during regular working hours.
28. Applicable Licensing or Regulatory Oversight
Our services are governed by various international laws and regulations, including those related to online gaming. We adhere to all relevant licensing requirements, but please note that users accessing the platform from jurisdictions outside our primary focus areas (e.g., Europe) may be subject to local regulations in other regions.
Please review these Terms carefully before proceeding with registration or gameplay on our platform.
If you are unsure about any aspect of this Agreement or require further clarification regarding specific terms, please do not hesitate to contact our support team.
